The problem
Volunteers say yes, then disappear. Not because they do not care, but because the ask was vague and the deadline was never real.
When to run it
Every time you hand a task to a volunteer.
The steps
Make the ask small and specific
Name the task, the time it takes, and what done looks like. Try: "Can you make five welcome calls to new members by the 15th? It is about an hour." A small, clear yes beats a big, vague one.
Get the rest of Play 016
- 4 more steps
- The mistakes to avoid
- The volunteer recruitment and retention tracker template
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