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The plays

Every play solves one real problem in numbered steps. Filter by pillar or search for what is in front of you.

18 plays

  1. The board transition handoffMove what the outgoing board knows to the incoming board before it walks out the door.Governance · 2 hours
  2. Running a board meeting that ends on timeAn agenda, a consent calendar, and a chair who watches the clock.Governance · 1 hour
  3. The 60-day renewal sequenceFive touches over 60 days that catch members before they lapse.Membership · 3 hours
  4. Winning back lapsed membersFind out why they left, then ask them back with a reason to say yes.Membership · 2 hours
  5. Building a sponsor package that sellsTiers built around what sponsors want to buy, not what you want to sell.Events and Sponsorship · 4 hours
  6. The event budget before you book the venueKnow your break-even attendance before you sign anything.Events and Sponsorship · 3 hours
  7. Reading your monthly financials in 10 minutesThe four numbers to check every month, and what to do when one moves.Money and Compliance · 10 minutes
  8. Setting a reserve policyDecide how much cash to hold, write it down, and get the board to vote on it.Money and Compliance · 2 hours
  9. Choosing an AMS without regretRequirements first, demos second, references always.Operations and Tech · 2 weeks
  10. Your first 90 days as association managerWhat to learn, who to meet, and what not to change yet.Operations and Tech · 90 days
  11. A social media calendar your volunteers can keepTwelve weeks of posts, planned in one sitting, that a volunteer can run in 15 minutes a week.Marketing and Community · 3 hours
  12. Building a community members actually show up forGive members a reason to talk to each other, not just to you.Marketing and Community · 1 month
  13. Running a committee that gets things doneA clear charge, a short meeting, and an owner for every task.Leadership · 1 hour a month
  14. Handling conflict on the boardSeparate the issue from the person, and settle it before it splits the board.Leadership · Varies
  15. Recruiting your replacementFind, invite, and prepare the person who takes your seat, so the role does not die with your term.Leadership · 6 months
  16. Managing volunteers who have other jobsSmall asks, clear deadlines, and thanks in public.Leadership · Ongoing
  17. Saying no without losing the roomProtect the board's time and budget without making enemies.Leadership · 5 minutes
  18. Working with staff or an AMCClear lines between what the board decides and what staff runs.Leadership · 1 hour a month